1. End every meeting with a positive quote or story or news
2. Give criticism as soon as possible, ideally while someone is acting the way. The longer you wait the worse
3. You need 7 positive interactions for one bad one.
Keep in mind both when receiving and giving criticism
4. When you want to give something of significance to someone else have them move to a new area to discuss
“Do you have a minute?”
then walk to another part of the room
They will take the conversation to much more serious.
5. Make the days goals clear
Gather everyone and put them on a white board